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Credit
cards:
we currently accept Master Card and Visa.
Shipping:
we
ship via Priority Mail (USPS). It costs only $3.50 and they
deliver 7 days a week.
Returns:
Guava Girl proudly guarantees all of our items for the useful
life of the product. You may return clothes for any reason
for a full refund for up to 90 days from the date of purchase.
After that, we will be pleased to offer you a store credit.
Please
send all returns to:
Guava
Girl
P.O. Box 492
Medford, MA 02155
Please
include the following information:
- packing
slip (or name, address, and approximate date the item was
purchased)
- reason
for return (wrong size, unhappy with color, etc.)
- how
you'd like to proceed (receive store credit, credit your
credit card, etc.)
Privacy:
Guava Girl collects the following information:
- Site
statistics: we keep track of which pages are the most popular
to try to constantly improve the site and to offer our customers
the types of items which interest them most.
- Names
and addresses of customers: from time to time Guava Girl
sends out print catalogs and we include the names of our
customers on our mailing list. If you wish to be removed
from our mailing list, please drop us a line saying so here.
Please note: we have the utmost respect for our customers'
privacy and therefore we have never and we will never sell
our mailing list to anyone.
- Other
customer info: we gather certain other information about
our customers in the process of filling orders (credit card
numbers, telephone numbers, etc.). This information is strictly
confidential and will be used solely for the purpose of
processing orders.
Security:
Guava Girl uses 128 bit encryption on its order processing
pages. The security certificate is in the name of our hosting
company, Rocksolid Internet, Inc.
Cookies:
The Guava Girl site uses temporary cookies to store the contents
of customers' shopping bags and the last page of our catalog
which customers visited in order to facilitate convenient
movement around the site. If you prefer not to use cookies
or your browser does not support them, please call (800) 618-3517
to place your order.
Questions
or comments
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